Privacy policy

Last updated: October 11, 2025

Zugawa Blades (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit, interact with, or make a purchase from zugawablades.com (the “Site”).

By using our Site and Services, you agree to the terms described below.

 

How We Collect and Use Your Information

We collect personal information to provide, improve, and secure our Services. Depending on how you interact with our Site, we may use your information to:

  • Process and fulfill orders, payments, returns, and exchanges.
  • Communicate with you about orders, updates, and support.
  • Enhance your shopping experience and website performance.
  • Prevent fraudulent activity and meet legal obligations.

Information We Collect Directly from You

You may provide us with:

  • Contact Details: name, phone number, email, and address.
  • Order Information: billing/shipping details, payment confirmation.
  • Account Information: login credentials and security data.
  • Shopping Information: items viewed, added to cart, loyalty points, and reviews.
  • Support Information: messages or attachments you send us.

Providing this information is optional, but certain features may not work without it.

 

Information Collected Automatically

We automatically collect “Usage Data” through cookies and similar technologies, which may include:

  • IP address and device details
  • Browser type, operating system, and network connection
  • Pages visited and time spent on the Site

This helps us analyze trends, improve performance, and personalize content.

 

Information from Third Parties

We may receive information from:

  • Shopify: our e-commerce platform.
  • Payment processors: to confirm and complete transactions.
  • Analytics and marketing partners: for performance insights and promotions.

All partners handle data in compliance with applicable privacy laws.

 

How We Use Your Personal Information

  • Order Processing: fulfilling orders, processing payments, managing accounts.
  • Marketing & Promotions: sending offers or updates (you can opt out any time).
  • Fraud Prevention & Security: detecting suspicious activity.
  • Customer Support: responding to inquiries and improving our Services.

If you’re in the EEA, processing is based on our legitimate interest (Art. 6(1)(f) GDPR).

 

Cookies

Like most sites, we use cookies to:

  • Remember preferences and improve user experience.
  • Run analytics and measure performance.
  • Deliver personalized ads and promotions.

You can control or disable cookies in your browser. Learn more: https://www.shopify.com/legal/cookies.

 

How We Share Information

We may share limited data with:

  • Service providers: Shopify, payment processors, couriers.
  • Marketing partners: to show relevant offers.
  • Legal authorities: if required by law or to protect our rights.

We never sell personal information.

 

Third-Party Websites and Links

Our Site may include links to other websites. Zugawa Blades is not responsible for the privacy or security of external sites. Review their policies before providing personal information.

 

Children’s Data

Our Site is not intended for children under 16. We do not knowingly collect their data. If a child has provided personal information, contact us to have it deleted.

 

Security and Data Retention

We use reasonable safeguards to protect your information but cannot guarantee absolute security.
 Retention periods vary depending on:

  • Legal requirements
  • Order and support records
  • Account maintenance needs

Your Rights

Depending on your location, you may have the right to:

  • Access / Know – Request a copy of your data.
  • Delete – Ask us to erase your data where permitted.
  • Correct – Fix inaccuracies in your data.
  • Portability – Receive a copy of your data for transfer.
  • Restrict Processing – Limit how we use your data.
  • Withdraw Consent – Opt out of marketing or data use you previously agreed to.
  • Appeal – Challenge a decision if we decline your request.

To exercise any right, contact us at zugawablades@gmail.com.

 

Complaints

If you have concerns about how we handle your data, please contact us first. If you’re not satisfied with our response, you may file a complaint with your local data protection authority.

 

International Users

Your information may be stored or processed outside your country.
 We rely on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses to ensure adequate protection when data is transferred internationally.

 

Changes to This Policy

We may update this Privacy Policy as laws or our practices change. The latest version will always be posted here with a revised date.

 

Contact Us

If you have questions or wish to exercise your privacy rights, contact us at:

📧 zugawablades@gmail.com
 🌐 zugawablades.com

For purposes of applicable data protection laws, Zugawa Blades is the data controller of your personal information.